Sales Associate at VIDA Consulting – Manama

This position is responsible to represent the brand by maximizing and contributing to the sales within the store through exceptional customer service, retail experience and product knowledge.  

Duties & Responsibilities:

• Greet customers, offer assistance and serve them in order to ensure their needs are met in a timely manner and in compliance with quality and customer service standards.
• Arrange and replenish on a continuous basis the shop shelves and ensure that the shop floor and shelves are kept clean and tidy at all times in alignment with the brand’s image and standards.
• Provide exceptional customer service and perform up-selling, cross-selling, suggesting alternatives and following up on customers’ requests.
• Review and analyze in store sales in order to Inform store Manager of unavailable and nonperforming products.
• Merchandize products under the appropriate sections according to sales trends, date of release, and as per Management recommendations.
• Up-sell and cross-sell products and services in order to reach hourly and daily sales targets
• Ensure smooth and efficient receiving process of items/shipments, as well as accurate stock keeping preventing loss risks and thefts by performing physical and electronic inventory check as required, reporting missing stock, incidents, suspicious activities.
• Handle cash register and transactions with the customers in an effective and accurate manner as required.
• Work on increasing conversion rates and customer average basket value.