Hiring Manager at 4T Limited – Dubai

We are #hiring Tele Sales Representative who is proactive, self-driven, well organized, and friendly to join our financial institution. The ideal candidate will be responsible for responding to customer queries, keep track of customer expectations and recurring issues.

Job Responsibilities:

1- Respond to customer queries in a timely and accurate way, via phone, email or chat.

2- Keep track of customer expectations and recurring issues.

3- Check the missing documents required for renewal and communicate with clients to request them.

4- Handle customer requests, questions, and complaints on a variety of support channels.

5- Follow up with customers to ensure their technical issues are resolved.

6- Monitor customer complaints and reach out to provide assistance.

7- Inform customers about new features and functionalities.

8- Product coverage FX pairs, Indices, Commodities, Equities.

10- Coverage MENA clients.

Qualifications and Experience:

· Bachelor’s Degree in Business Finance or Relative Industries

· 1 to 3 years of experience in a Tele Sales Role