Job Description
Brief Summary of the position
- Field Service Technician will Install, configure and perform maintenance on SKIDATA PA and CA Products.
- His repair and installation duties must be performed on-site, at facilities location in all the GCC Markets.
- Acts in line with SKIDATA service guidelines and SKIDATA service commitments.
Key Responsibilities, Tasks and Activities
(in descending order of importance)
R: Responsible
A: Assisting
R – Interacting with clients to solve their issues
R – Solving problems on technical issues
R – Teaming up with Service Point partner
R – On-site support and remote customer, including troubleshooting and repair of various components of our equipment
R – Train users on the equipment and make the remotely monitored or traveling if necessary.
A – Participate in project meetings and execute service delivery on time
Network of relations
Main peers and contact points (internal & external) optional
1. Operation Manager
2. Help-desk team
3. Service management team
4. Project Management
6. Final customer
Skills
Qualifications and Experience
Education and background:
IT / Electronics and Communication Engineering college degree
Years of experience: 3-5
Skills and Knowledge (functional and methodical)
• Technical Knowledge computer literate with electronic, electric and network skills
• Teamwork – this job involves working with colleagues towards shared company
and team goals as well as taking the lead on site installations.
• Methodical skills – Being organized and proactive. Having high attention to details
with a hands-on mentality.
Languages, e.g. English fluent (written and vocal): English
Social and Personal Competences
• Good level of stress tolerance and resilience
• Being able to deal with all types of people
• Being self-motivated.
• Being able to work alone AND with a team
Expected Start Date: 01/02/2022
Job Types: Full-time, Permanent
Job Details
- Job Location
- Dubai, United Arab Emirates
- Company Industry
- Installation & Technical Services
- Company Type
- Employer (Private Sector)
- Job Role
- Maintenance, Repair, and Technician
- Employment Type
- Unspecified
- Monthly Salary Range
- Unspecified
- Number of Vacancies
- 1
Preferred Candidate
- Career Level
- Fresh Graduate
- Years of Experience
- Min: 3 Max: 5
- Residence Location
- Dubai,United Arab Emirates
- Degree
- Certification / diploma
Education
IT / Electronics and Communication Engineering college degree