جوبزكا|لإعلانات الوظائف

Customer Support Representative (Chinese Speaker) at Cyber Elements Information Technology – Dubai

Job Description

ONLY APPLICANTS WITH KNOWLEDGE OF CHINESE AND ENGLISH WILL BE REVIEWED

Responsibilities:

-answering customer queries about the product in a timely and accurate way;

-identifying customer needs and helping customers use specific features;

– updating our internal databases with information about technical issues and useful discussions with customers;

– knowing our products inside and out so that you can answer questions;

– processing orders, forms, applications, and requests;

– following up with customers to ensure their technical issues are resolved.

Skills

Requirements:

*experience working with customer support;

*familiarity with our industry is a plus

*superb written and verbal communication skills;

*excellent communication and problem-solving skills

*patience when handling tough cases

Compulsory languages:

Chinese (written)

English (professional proficiency)



Job Types: Full-time, Permanent

Salary: AED6,000.00 – AED8,000.00 per month

Job Details

Job Location
Dubai, United Arab Emirates

Company Industry
Video Gaming

Company Type
Employer (Private Sector)

Job Role
Support Services

Employment Type
Full Time Employee

Monthly Salary Range
$1,500 – $2,000

Number of Vacancies
2

Preferred Candidate

Career Level
Entry Level

Years of Experience
Min: 1

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