Corporate Administrator at Ocorian Corporate Services (DIFC) Limited – Dubai

Client liaison and relationship management

• Take full responsibility for client services on a number of corporate/ private clients;
• Ensure excellence in client service delivery and customer experience;
• Build strong relationships with clients and ensure client matters are handled promptly;
• Ensure that client services are delivered within the set deadlines and as per defined quality standards; and

engage with the clients on an ongoing basis

• Managing client complaints, and providing the solution/escalating

Job management

• Creation of Job Fee set up, credit memos;
• Drafting and issuance of invoices and credit notes;
• Follow up for payment of invoices;
• Assisting with review of Work-In-Progress and in determining writeoffs

Company set up/Migration

• Liaison with authorities to request for online portal admin login
• Drafting all required set up application forms and resolutions/POA to be signed by the client and sending them to the client (subject to RM authorization)
• Uploading all KYC and signed documents on Sharepoint or Filesite
• Completing online application, uploading all required documents on the portal and submit the application online
• Follow up and respond to queries from authorities for initial approval
• Accompanying client for signature of Memorandum and Articles of Association and lease is booked with client and authority
• Follow up with Authorities for the issuance of the license, registration certificate and Memorandum and Articles of Association
• Circulating the license, registration certificate and Memorandum and Articles of Association
• Preparation and submission of post licensing work/requirements
• Inform the client to comply with the post licensing requirements: appointment of auditor, company stamp, letterhead, PSA etc.

Corporate administration

• Preparation of transfer instructions;
• Follow up with bank for swift details;
• Preparation of letters;
• Drafting transfer instructions

Company secretarial services

• Preparation of directors and shareholder’s resolution;
• Preparation and updating of registers and share certificates;
• Application for license renewal, and filing of annual returns;
• Submission of annual financial statements;
• Preparation and circulation of compliance checklist to directors;
• Organisation of board meetings;
• Drafting of agenda, and compiling the board pack;
• Attendance to board meeting as secretary, and providing compliance updates to board as well as taking attendance and recording of the meeting;
• Drafting of minutes of meetings and action points and circulating to the board of directors;
• Application for change in shareholding, officers, company name etc. (including resolutions drafting and online application)

Bank account opening

• Preparation of bank forms for bank account opening;
• Liaison with bank for bank account opening;
• Attendance at meeting with banker and provision of documents and information.