Call Center Agent at Novomed – Dubai

Services to be provided by you shall include, but are not necessarily limited to, the following:

· Obtain client information by answering telephone calls; interviewing clients; verifying information.

· Determine eligibility by comparing client information to requirements.

· Establish policies by entering client information; confirming pricing.

· Inform clients by explaining procedures; answering questions; providing information.

· Maintain communication equipment by reporting problems & coming with corrective action.

· Assist the Front Desk in providing customer support and ensuring patient satisfaction.

· Perform any other related duties and/or assignments as directed by the line manager.

Skills

Preferences:

Medical/Healthcare experience required

Native Arabic speaker + Fluent in English

Can join immediately (or max 1mo. notice)

Based in Dubai